uoZone Redirect - EN

Severity Level: 
Normal

We invite you to use the new uoZone student portal to register for courses. Thank you.

APPLICATION FOR UNDERGRADUATE ADMISSION - PRELIMINARY QUESTIONS

UOHS CLIENT FEEDBACK FORM

University of Ottawa Health Services

Health Services (UOHS) strives to provide services in a manner that is accessible to all of our patients, and respects your dignity and independence in accordance with AODA Accessibility Standards for Customer Service.

Your feedback is important to us! To help us better serve you, we invite you to fill out this form and to give us a written description of the situation that led you to formulate your comments. We will investigate your request promptly.

How do I reset my Webmail password saved in uoZone?

To reset your Webmail password that's already saved in uoZone, click on the "Reset" button located below the Applications channel on your home page in uoZone. Wait for about 60 seconds and try to access your Webmail once again. You will be prompted to input a password. The password that you input here will be saved in uoZone for all future logons.

Where do I get technical support?

For technical support, contact the Computing Help Centre at 613-562-5800, ext. 6555.

What are the technical requirements to access uoZone?

The minimum technical requirements are:
• Internet Explorer 6 or higher
• Firefox 2.0 or higher
• Safari 3 or higher
The recommended technical requirements are:
• Internet Explorer 7 or higher
• Firefox 3.0 or higher
• Safari 4 or higher

How do I change my uoZone password?

You can change your uoZone password with the Password Management tool in InfoWeb.

What about my other uOttawa passwords? (e-mail, Virtual Campus, etc.)

You only need one password to access uoZone and all its student Web tools.

For those applications you now access through uoZone, you no longer have to remember individual passwords; however, for applications outside of the uoZone portal (library, computer labs, etc.), you still need to remember their specific passwords. As more applications move into uoZone, they will use the single-sign-on functionality.

I hear uoZone has a single-sign-on process. What is that?

Single-sign-on allows you to access multiple Web applications and tools using one and only one password authentication. uoZone has this capability. However, the first time you log in to your e-mail via uoZone, you need to provide an initial, once-only password authentication. uoZone then saves the login information for your next session. For all other Web applications, uoZone does not require an initial password authentication.